Trusted by generations for 135 years
20 brands in 13 categories
8 cutting-edged plants
More than 2,700 employees
RM4 billion annual turnover

WHO WE ARE

Fraser & Neave Holdings Bhd (F&NHB) is amongst the region’s oldest and most established food and beverage companies with its brands enjoying the distinction of being a market leader and household name in many categories. Listed on Bursa Malaysia’s Main Board, the Group has an annual turnover in excess of RM 4 billion from its core business in the manufacture, sale and marketing of beverages and dairy products.

Our business operation is organised according to products and services, namely Food & Beverages Malaysia (F&B Malaysia) which encompass both Soft Drinks and Dairies Malaysia business; Food and Beverages Thailand (F&B Thailand); and Property and others. F&NHB operates in Malaysia, Brunei, Thailand and Indochina, and is a subsidiary of Fraser and Neave, Limited, a company listed on the Singapore Stock Exchange.

The diversity of our product range and geographical operations, the strong distribution network and market resilience built over a century of experience, and the commitment of our 2,700-strong workforce are what distinguish F&N in delivering sustainable performance and growth, in harmony with the well-being of communities and the environment, to meet our consumer’s present and future expectations.

VISION

To become the leading total beverage company in Malaysia and  the region.

MISSION

To provide superior returns to our shareholders, excellent value for our customers and a rewarding career for our employees.

Sustainability

At F&NHB, we believe in building long-term values for our stakeholders.
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Our Leadership

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WHAT WE DO

Founded by John Fraser and David Chalmers Neave in 1883, from whom our instantly recognisable initials ‘F&N’ are derived, the F&N brand is today synonymous with high quality and halal-compliant product that is trusted by generations.

F&N is one of the largest beverage manufacturers and distributors in the region with leading brands such as 100PLUS, F&N Fun Flavours, F&N SEASONS, F&N NutriSoy, F&N ICE MOUNTAIN, OISHI, Rangers and EST Cola. Deeply entwined into the nation’s fabric, F&N beverages have been a part of almost every celebration and occasion, creating enjoyment and treasured memories over the last century.

F&N is also the undisputed leader in the Sweetened Condensed Milk and Evaporated Milk market in Malaysia and Thailand. Millions of consumers from all walks of life enjoy their daily treasured moments with a cup of milk tea (teh tarik) or coffee, cakes or confectionery made with F&N’s broad range of dairy products under the F&N, TEAPOT, CARNATION®, Cap Junjung® and IDEAL® brands, as well as liquid milk and juice products under F&N Magnolia, FARMHOUSE and F&N Fruit Tree Fresh brands.

Our product is exported to more than 55 countries across the globe and we will continue to extend the breadth and depth of our export footprint while focusing intently on halal markets leveraging our halal hub accreditation.

Our products have satisfied the tastes and appetites of generations and we will continue to deepen the connection with our consumers and offer excitement and enjoyment in tandem with our promise of ‘Pure Enjoyment, Pure Goodness’.

 

CUTTING-EDGE PLANTS

F&NHB has 8 manufacturing facilities in Malaysia and Thailand serving the needs of consumers in the regions. Our state-of-the-art plants utilise the latest manufacturing technologies to meet the highest standards of food safety and efficiencies in the production of its various products, with strict quality control measures undertaken at each step of the manufacturing processes.

As fully-integrated green plants, the facilities also incorporate cutting-edge green technology with water, energy and environmental conservation processes, in line with F&N’s sustainable business approach.

As part of our best-in-class manufacturing practices, all facilities are certified with ISO 14001 for environmental management standards, ISO 22000:2005 for food safety management in addition to the GMP (Good Manufacturing Practice) and HACCP (Hazard Analysis Critical Control Point) certificates. Our plants are also recognized with numerous awards for exceptional product quality, productivity and energy management.

3

Dairy plants

3

Beverage plants

2

Mineral water plants

Our Assurance

Everything about our commitment in
Quality, Safety and Halal certification
LEARN MORE

Going Global

Our international presence and what
F&N can offer to your business
LEARN MORE

OUR STORY

135 years ago, two visionaries, John Fraser & David Chalmers Neave formed The Singapore and Straits Aerated Water Company to produce carbonated soft drinks. This company eventually became one of the region’s food and beverage giants, Fraser & Neave (F&N).

Today, the F&N Group is among the oldest, most recognised and most successful businesses in Singapore and Malaysia with core expertise and leadership in the Food & Beverage, Property and Publishing & Printing sectors.

MILESTONE

The Singapore and Straits Aerated Water Company was founded.

The Singapore and Straits Aerated Water Company went public under its present name, Fraser and Neave, Limited on 27 January 1898.

F&N had branches across the peninsula, including Kuala Lumpur, Malacca, Seremban, Ipoh and Penang. F&N began overseas expansion and set up branches in Bangkok and Saigon.

Fraser and Neave, Limited formed Malayan Breweries Limited in a joint venture with Heineken of Holland. The result of this joint venture was Tiger Beer.

F&N acquired the franchise rights to Coca-Cola drinks.

F&N entered into a joint venture with Beatrice Foods of Chicago, USA, to manufacture Sweetened Condensed Milk.

Soft drinks plant in Kuala Lumpur commenced its operation

Carnation International of Los Angeles joined Beatrice Food and F&N to form a manufacturing company, Premier Milk (Malaya) Sdn Bhd in Kuala Lumpur. The first F&N soft drinks factory in East Malaysia was also opened in Kuching.

F&N commenced its Ice Cream business.

F&N celebrated its 100th anniversary and introduced the iconic 100PLUS.

F&N introduced SEASONS ’s range of beverages.

F&N acquired the interests of Beatrice Foods and restructured its dairy operations under F&N Dairies (Malaysia) Sdn Bhd.

JV signed between Fraser and Neave, Limited and The CocaCola Company (TCCC), which saw the birth of F&N Coca-Cola Pte. Ltd.

Magnolia was acquired.

Soft drinks plant relocate to Shah Alam on 23 March 1996.

The Group’s glass, dairies and soft drinks operation in Malaysia were incorporated under the umbrella of Fraser & Neave Holdings Bhd and listed on Bursa.

F&N Dairies commenced its Pasteurised Milk and Juice business.

F&N acquired the Borneo brand of Mineral Water business in East Malaysia.

F&N Dairies (Thailand) Limited was established.

Acquired Tea Pot brand and Nestle’s milk business in Malaysia, Thailand and Singapore.

F&N Dairies (Thailand) Limited’s plant in Rojana commenced operations.

F&N Beverages Marketing is formed.

Red Bull joined the product line-up.

Construction of F&N Dairies manufacturing plant in Pulau Indah began.

End of licensing arrangement with The Coca-Cola Company in Malaysia, Singapore and Brunei.

Acquired 27.19% stake in Cocoaland.

F&N Dairies manufacturing plant in Petaling Jaya ceased operations after 52 year.

Dairies plant in Pulau Indah commenced operations.

Entered JV with FCL Centrepoint to develop PJ Sec 13 land

The official opening of the F&N Dairies manufacturing plant in Pulau Indah.

Oishi launched in Malaysia.

F&N renewed licences with Nestle until 2037.

Acquired 21.3 acres of land within the Halal Hub in Kota Kinabalu Industrial Park

F&N introduced est Cola, Coco Life and Ranger in Malaysia.

End of licencing agreement with Red Bull.

The Group embarked on an organisational exercise to align the operations.

F&N launches the first-of-its kind UHT Processing Line in its Kuching plant.

100PLUS is the proud sponsor of KL2017.

OUR LEADERSHIP

At F&NHB we have a strong leadership to ensure efficient and effective business processes, allowing us to make quick decisions and ensures we are able to execute our strategy and provide exceptional services to our consumers and customers.

Y.A.M. Tengku Syarif Bendahara Perlis Syed Badarudin Jamalullail Ibni
Almarhum Tuanku Syed Putra Jamalullail

Malaysian, age 72
Chairman of the Board
Non-Independent and Non-Executive Director
Chairman of the Remuneration and Share Buy-Back Committee
Member of the Nomination Committee

Tengku Syed Badarudin Jamalullail graduated from Cambridge University in 1968 with a Master of Arts degree in Law & History.

 

From 1968 to 1978, Tengku Syed was employed and held various executive positions in Fraser & Neave (Malaya) Sdn Bhd. Currently, he is involved in his family business and is a board member of Yayasan Tuanku Syed Putra, a charitable foundation and the President of Tuanku Syed Putra Dialysis Centre, Perlis. He was a Director of Hwang Capital (Malaysia) Berhad.

 

Tengku Syed was appointed to the Board on 24 February 1987 and on 27 February 2001 was appointed as its Chairman. He was appointed as an Independent Non-Executive Director of Fraser and Neave, Limited on 8 January 2014 and was subsequently appointed as its Lead Independent Director on 7 May 2015. He does not have any family relationship with any director and/or major shareholder of the Company, nor any personal interest in any business arrangement involving the Company.

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Mr. David Siew Kah Toong

Malaysian, age 63
Independent and Non-Executive Director
Chairman of Audit Committee
Member of the Remuneration Committee and Nomination Committee

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Mr. David Siew Kah Toong is a member of the Malaysian Institute of Accountants (“MIA”), the Malaysian Institute of Certified Public Accountants (“MICPA”) and CPA Australia. He is presently a member of the Practice Review Committee of the MIA and the Public Practice, Technical and Financial Statement Review Committees of MICPA. He had previously served as a Board member of the Financial Reporting Foundation for two terms and was a member of the Developing Nations Committee of the International Federal of Accountants for a term.

 

Mr. David Siew joined Sekhar & Tan, Chartered Accountants, as its Managing Partner at the beginning of 2009. Prior to that, he served as the Managing Partner of BDO, one of the leading accounting firms in Malaysia. He has many years of experience in auditing, financial reporting and corporate advisory and had served as the audit engagement partner on many public listed companies. He continued to serve a portfolio of clients including public listed companies in Sekhar & Tan in auditing and corporate advisory matters.

 

He was also involved in the role of Special Administrator for several public listed companies pursuant to the Pengurusan Danaharta Nasional Berhad Act 1998 and successfully restructured them for re-listing. He had served for four years as the Finance Director of Malaysian Mosaics Berhad where he was involved in the reorganisation of the Group, restructuring of banking and financing arrangements and mergers and acquisitions besides improving the financing reporting systems.

 

He is an Independent Non-Executive Director of Tan Chong Motor Holdings Berhad, the Chairman of the Audit Committee, and a member of the Risk Management Committee and Nominating Committee. He was an Independent Non-Executive Director of Wing Tai Malaysia Berhad (now known as Wing Tai Malaysia Sdn Bhd) where he served as the Chairman of the Audit Committee and a member of the Remuneration Committee.

 

Mr. David Siew was appointed to the Board on 23 February 2016. He does not have any family relationship with any director and/or major shareholder of the Company, nor any personal interest in any business arrangement involving the Company.

Dato' Johan Tazrin Bin Hamid Ngo

Malaysian, age 45
Independent and Non-Executive Director
Chairman of the Nomination Committee
Member of the Audit Committee and Remuneration Committee

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Dato’ Johan Tazrin bin Hamid Ngo has a Bachelor of Arts (Honours) degree in Business Economics from Reading University, UK. He is also an Associate Member of the Society of Investment Professionals (“ASIP”), UK (CFA Institute) and European Association of Financial Analysts (“EFFAS”).

 

Currently, Dato’ Johan is the Managing Director and the Chief Investment Officer of Amara Investment Management Sdn Bhd (“AMARA”), a fund management company incorporated in Malaysia and licensed by the Securities Commission. Dato’ Johan established the company in 1997 as a joint venture between K&N Kenanga Berhad and Rothschild Asset Management Intl B.V before taking the company private in 2007 in a management buy-out exercise. Prior to this, he was a Portfolio Manager with Coutts & Co. (London) Ltd managing Asian Equities and Japan. Dato’ Johan has more than 22 years of experience in investment management overseeing Asian equities & fixed income.

 

Dato’ Johan was appointed to the Board on 23 January 2013. He does not have any family relationship with any director and/or major shareholder of the Company, nor any personal interest in any business arrangement involving the Company.

Puan Faridah Binti Abdul Kadir

Malaysian, age 57
Independent and Non-Executive Director
Member of the Nomination Committee and Remuneration Committee

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Puan Faridah binti Abdul Kadir holds an Economics (Accounting & Finance) degree from the London School of Economics, United Kingdom and a Master of Business Administration from Cranfield School Management, United Kingdom.

 

She began her executive career in 1983 at Permata Chartered Merchant Bank where she served until 1988. After which she joined The Industrialization Fund for Developing Countries, Denmark (“IFU”) and was involved in all aspects of IFU’s joint venture projects in the ASEAN region including Maldives. She was promoted to the post of Regional Representative of IFU in 1995. Subsequently, in 1997, she was appointed as the Advisor of IFU for their Malaysian projects only, a position which she held until 2007. Throughout her career with IFU, Puan Faridah had served on the boards of IFU’s various project companies in various industries in the region on a non-executive capacity. She was also on the Board of the Malaysian Danish Business Council, ISS Facility Services Sdn Bhd and Danfoss Industries Sdn Bhd.

 

She is currently an Independent Director of Fibertex Personal Care Sdn. Bhd. She is involved in her family business and holds directorships in Kay and Ef Sdn Bhd, Kay and Ef Trading Sdn Bhd and Fatimah Hashim Holdings Sdn Bhd. As part of her effort to contribute to the society, Puan Faridah serves on the Board of Trustees of Yayasan Kadir & Fatimah, a charitable foundation and as a Council Member of the Society for the Severely Mentally Handicapped Selangor.

 

Other than holding 4,000 shares in Fraser & Neave Holdings Bhd (“Company”), she does not hold any shares in the Company’s subsidiaries. She does not have any family relationship with any director and/or major shareholder of the Company, nor any personal interest in any business arrangement involving the Company. She has not committed any offences which require disclosure pursuant to the Main Market Listing Requirements of Bursa Malaysia Securities Berhad.

Datuk Mohd Anwar Bin Yahya

Malaysian, age 63
Independent and Non-Executive Director
Member of the Audit Committee and Share Buy-Back Committee

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Y.Bhg. Datuk Mohd Anwar bin Yahya holds a Bachelor of Science (Honours) degree in Economics and Accountancy from the University of Hull, United Kingdom. He is a Chartered Accountant from the Institute of Chartered Accountant England & Wales, a member of the Malaysian Institute of Accountants and a member of the Malaysian Institute of Certified Public Accountants.

 

Datuk Anwar was a Partner of PricewaterhouseCoopers (“PwC”) from 1993 to 2015 and held various positions with the firm. He started off in the Management Consulting practice and then moved on to head the Valuations, Corporate Finance and eventually Capital Projects and Infrastructure practice.

 

Prior to joining PwC, he was the CEO of Permodalan Kelantan Berhad, holding company of SEDC Kelantan Group for six years from 1985 to 1990. Before joining Permodalan Kelantan Berhad, he was a Finance Manager of Lembaga Kemajuan Kelantan Selatan, a regional development agency for three years.

 

He is currently a board member of Felda Global Ventures Holdings Bhd, Maybank Islamic Berhad and Usains Holding Sdn Bhd; and a partner in Maybridge Consulting PLT.

 

Datuk Anwar does not hold any shares in Fraser & Neave Holdings Berhad (“Company”) and its subsidiaries. He does not have any family relationship with any director and/or major shareholder of the Company, nor any personal interest in any business arrangement involving the Company. He has not committed any offences which require disclosure pursuant to the Main Market Listing Requirements of Bursa Malaysia Securities Berhad.

Mr. Lee Kong Yip

Malaysian, age 73
Non-Independent and Non-Executive Director
Chairman of the Sustainability & Risk Management Committee
Member of the Share Buy-Back Committee

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Mr. Lee Kong Yip graduated from the University of Malaya with a Bachelor in Economics (Hons) degree majoring in statistics in 1969. He completed the Executive Programme in the Graduate School of Business Administration in the University of California Berkeley, USA in 1988.

 

From 1969 to 1994, Mr. Lee held various executive positions in Oversea-Chinese Banking Corporation Limited and its finance subsidiary, Oversea Chinese Finance Company Berhad. In 1995, he was appointed as the Executive Vice-President and director of OCBC Bank (Malaysia) Berhad, a post he held until his retirement in April 2000. He was a director of Overseas Assurance Corporation (Malaysia) Berhad, Overseas Assurance Corporation (Holdings) Berhad, Great Eastern Life Assurance (Malaysia) Berhad, Great Eastern Capital (Malaysia) Sdn Bhd and The Great Eastern General Insurance Company Sdn Bhd before his retirement in the first half of 2016. On 1 July 2016, he was appointed as a director of Great Eastern Takaful Berhad.

 

Mr. Lee was appointed to the Board on 10 May 2000. He does not have any family relationship with any director and/or major shareholder of the Company, nor any personal interest in any business arrangement involving the Company except that he is a nominee director of Fraser and Neave, Limited, a major shareholder of the Company.

Mr. Lee Meng Tat

Singaporean, age 54
Non-Independent Non-Executive Director
Chairman of Group Executive Committee
Member of the Nomination Committee and Remuneration Committee

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Mr. Lee Meng Tat holds a Bachelor of Engineering (Mechanical) degree from National University of Singapore and a Master of Business Administration degree from Imperial College, London. He also attended the Advanced Management Programme at Harvard Business School.

 

Mr. Lee is the Chief Executive Officer, Non-Alcoholic Beverages of the Fraser and Neave, Limited (“FNL”) Group. He has extensive experience in consumer-focused industries including banking, tourism and beverages. Prior to rejoining the FNL Group on 1 May 2015, Mr. Lee was the Chief Executive Officer of Wildlife Reserves Singapore, where he was responsible for the management of world-class leisure attractions in Singapore, namely the Jurong Bird Park, Night Safari, River Safari and Singapore Zoo. Mr. Lee has previously served 12 years with the FNL Group where his last role was Chief Corporate Development Officer for the FNL Group’s F&B division and he also sat on the boards of several F&B subsidiaries of the FNL Group. Mr. Lee has also held various senior positions within the FNL Group, including Regional Director of China in Asia Pacific Breweries Limited and Chief Executive Officer of Heineken-APB (China) Management Services Co Ltd, formerly subsidiaries of the FNL Group.

 

Currently, he is a director of Viet Nam Dairy Products Joint Stock Company, which is listed on the Hochiminh Stock Exchange.

 

Mr. Lee was appointed to the Board on 1 October 2015. He does not have any family relationship with any director and/or major shareholder of the Company, nor any personal interest in any business arrangement involving the Company except that he is a nominee director of FNL, a major shareholder of the Company.

Puan Aida Binti Md Daud

Malaysian, age 57
Non-Independent and Non-Executive Director
Member of the Sustainability & Risk Management Committee and Share Buy-Back Committee

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Puan Aida binti Md Daud graduated from the Institut Teknologi MARA with a Diploma in Public Administration in 1981. She also holds a Bachelor of Science in Business Administration (Finance and Law) from Portland State University, USA and then attained a Master in Business Administration from Strathclyde University, Scotland.

 

Puan Aida is presently the Senior Vice President of Human Capital Division of Permodalan Nasional Berhad. She has over 30 years of experience in research, company and industry analysis as well as human capital management and talent development including 22 years in management role.

 

She joined Permodalan Nasional Berhad in 1981 and held various positions. She began her career as an analyst involved in company analysis and corporate finance. In 1984, she was attached with a stockbroking firm in Melbourne, Australia where she also completed a certificate course from the Financial Securities Institute of Australasia or FINSIA (formerly known as Securities Institute, Australia).

 

In 1998, after more than 15 years in investment, she moved to human resource, focusing on training and development. In 2012 she also assumed the human resource management role before being appointed to the Head of Human Capital Division in 2014.

 

She joined FINSIA as an Affiliate Member in 1998 and became a Senior Associate Member in 2005. She has been a certified member of Financial Planning Association of Malaysia since 2003 and a member of its Board of Governors since 2007.

 

Puan Aida does not hold any shares in Fraser & Neave Holdings Bhd (“Company”) and its subsidiaries. She does not have any family relationship with any director and/or major shareholder of the Company, nor any personal interest in any business arrangement involving the Company except that she is a representative of Permodalan Nasional Berhad, a substantial shareholder of the Company, to be appointed to the Board of the Company. She has not committed any offences which require disclosure pursuant to the Main Market Listing Requirements of Bursa Malaysia Securities Berhad.

Dato' Jorgen Bornhoft

Danish, age 75
Non-Independent Non-Executive Director
Member of the Group Executive Committee and Sustainability & Risk Management Committee

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Dato’ Jorgen Bornhoft holds a degree in Accountancy and Finance (Bachelor of Commerce) from Copenhagen Business School.

 

Dato’ Bornhoft joined Carlsberg Brewery Malaysia Berhad (“Carlsberg Malaysia”) in 1991 as its Chief Executive Officer and assumed the position of Managing Director from 1995 to 2002, after which he was the Chairman from 2002 to 2005. Dato’ Bornhoft re-joined the Board of Carlsberg Malaysia as a Non-Executive Director from 2006 to 2007. He also assumed the position as the Chief Executive Officer of Carlsberg Asia Pte Ltd in Singapore from January 2003 to June 2004. Prior to joining Carlsberg Malaysia, he was the Vice-President of Carlsberg International A/S, Denmark responsible for foreign subsidiaries and new projects. Dato’ Bornhoft was also the President of the Malaysian International Chamber of Commerce and Industry from 1996 to 1999.

 

Dato’ Bornhoft was appointed as an Independent Non-Executive Director of Hap Seng Consolidated Berhad on 24 January 2005 and later became its Chairman on 1 February 2007. He also sits on the Board of Hap Seng Plantations Holdings Berhad as an Independent Non-Executive Director. He is the Vice-Chairman of International Beverage Holdings Limited.

 

Dato’ Bornhoft was appointed to the Board on 7 May 2013. He does not have any family relationship with any director and/or major shareholder of the Company, nor any personal interest in any business arrangement involving the Company except that he is a nominee director of Fraser and Neave, Limited, a major shareholder of the Company.

Mr. Hui Choon Kit
Mr. Hui Choon Kit

Singaporean, age 53
Non-Independent Non-Executive Director
Member of the Sustainability & Risk Management Committee, Group Executive Committee and Audit Committee

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Mr. Hui Choon Kit holds a Bachelor of Business degree from Curtin University, Australia and a Master of Business Administration degree from Nanyang Technological University and is a member of the Institute of Singapore Chartered Accountants.

 

Mr. Hui is currently the Chief Financial Officer of the Fraser and Neave, Limited (“FNL”) Group and is responsible for the Group’s corporate finance, treasury, accounting, taxation, investor relations, risk management, sustainability, and corporate secretarial functions.

 

Mr. Hui joined the FNL Group in February 2000 as Senior Manager, Business Development and has held a number of other positions. Prior to joining the FNL Group, he worked as a corporate finance banker based in Singapore and Thailand, covering the Asia-Pacific region. He commenced his career as an accountant and financial consultant with Ernst & Young.

 

Mr. Hui was appointed to the Board on 6 August 2014. He does not have any family relationship with any director and/or major shareholder of the Company, nor any personal interest in any business arrangement involving the Company except that he is a nominee director of FNL, a major shareholder of the Company.

DISCLAIMER

Note : None of the above directors have any disclosable offences as required under the Listing Requirements of Bursa Malaysia Securities Berhad.

Tan Hock BengChief Financial Officer/Senior Vice President, Finance & Procurement
Karn ChitaravimolManaging Director, F&N Dairies (Thailand) Limited
Soh Swee HockFirst Vice President, Export/Business Development
Graham LimVice President, Marketing
Karen TanHead, Communications & Corporate Affairs
Lee Lay YeanSenior Manager, Business Capability & Strategy
Lai Ming KongSenior Vice President,
Domestic Commercial Operations
David HoongFirst Vice President, Human Capital
Woradej PatpitakFirst Vice President, Manufacturing
Timothy OoiHead, Group Legal Counsel
Kelleigh FooSenior Manager, Risk Management

OUR ASSURANCE

We firmly believe in providing the best of quality and food safety with all our products by always maintaining our consumers’ best interest at heart and strive to remain relevant in an environment that has seen significant changes in consumer demand together with increasing regulation to protect consumer rights. This has allowed us to continue delighting our consumers for 135 years.

QUALITY & SAFETY

The management is committed to implementing the Food Safety and Quality policy in concurrence with the company’s core values through the following objectives:

F&N Quality Policy
Food Safety and Quality Compliance

Maintaining excellence in Food Safety and Quality Management alongside effective communication with all stakeholders remains our top priority and passion.

Creating Value

To create values for our customers and consumers with the flexibility of our operating models, in full compliance with statutory and regulatory Food Safety requirements.

Consumer Trust

To build consumer confidence and satisfaction with our products and services in order to develop consumer trust and loyalty.

Our Responsibility & Commitment

To strive for zero defects through continuous quality improvement in our processes.

Food Safety and Quality Compliance

Maintaining excellence in Food Safety and Quality Management alongside effective communication with all stakeholders remains our top priority and passion.

Creating Value

To create values for our customers and consumers with the flexibility of our operating models, in full compliance with statutory and regulatory Food Safety requirements.

Consumer Trust

To build consumer confidence and satisfaction with our products and services in order to develop consumer trust and loyalty.

Our Responsibility & Commitment

To strive for zero defects through continuous quality improvement in our processes.

Halal Commitment
As a leading manufacturer in Malaysia, F&N is fully committed to producing high-quality and Halal-compliant products for consumers.

With an aim to be the market leader in the halal F&B industry, we’ve established a Group Halal Council to embed the Halalan Toyyiban guidelines, extending it to our workplace practices and our engagement with consumers and society.

View Our Halal Policy

As a leading manufacturer in Malaysia, F&N is fully committed to producing high-quality and Halal-compliant products for consumers.

With an aim to be the market leader in the halal F&B industry, we’ve established a Group Halal Council to embed the Halalan Toyyiban guidelines, extending it to our workplace practices and our engagement with consumers and society.

View Our Halal Policy

Consumer Trust
To preserve the quality and integrity of our products, attention is paid to the entire value chain of our operations, from sourcing raw ingredients to the manufacture of products and their distribution.
  • Only high-quality raw materials and ingredients are used.
  • Raw materials/ingredients, as well as our final products, are stored and transported in appropriate containers at the right temperature.
  • Employees in the production line are trained in food management and hygiene.
  • The most appropriate packaging is used for safety and convenience.
  • A strict cold chain management system ensures proper handling throughout the distribution process.
  • We audit our suppliers via a Supplier Performance Tracking initiative to ensure compliance with food safety regulations and standards.
To preserve the quality and integrity of our products, attention is paid to the entire value chain of our operations, from sourcing raw ingredients to the manufacture of products and their distribution.
  • Only high-quality raw materials and ingredients are used.
  • Raw materials/ingredients, as well as our final products, are stored and transported in appropriate containers at the right temperature.
  • Employees in the production line are trained in food management and hygiene.
  • The most appropriate packaging is used for safety and convenience.
  • A strict cold chain management system ensures proper handling throughout the distribution process.
  • We audit our suppliers via a Supplier Performance Tracking initiative to ensure compliance with food safety regulations and standards.
Certification
Our plants have been certified under various systems:

 

Malaysia
  • FSSC 22000 Food Safety System Certification
  • ISO 9001:2015 Quality Management System
  • ISO 22000:2005 Food Safety Management System
  • ISO/IEC 17025:2005 Accredited Laboratory
  • ISO/TS 22002-1: 2009 Prerequisite Programme on Food Safety
  • MS 1480:2007 Food Safety According to Hazard Analysis and Critical Control Point (HACCP) System
  • Good Manufacturing Practice (GMP)
  • Halal Certification
  • ISO 14001:2004 Environmental Management System
  • Occupational Health and Safety Management System OHSAS 18001: 2007
  • Veterinary Health Mark (VHM) Certification
  • Energy Management Gold Standard Certification (ASEAN Energy Management Scheme)

 

Thailand
  • ISO 22000:2005 Food Safety Management System
  • Hazard Analysis and Critical Control Point (HACCP)
  • Good Manufacturing Practice (GMP)
  • Food Safety System Certification 22000: 2010
  • Halal Certification
  • ISO 14001: 2015 Environmental Management System
  • Occupational Health and Safety 18001: 2007
  • ISO/IEC 17025 Laboratory Accreditation
  • Green Industry Level4
  • Labour Relations and Welfare Certificate 2013 -2017
Our plants have been certified under various systems:

 

Malaysia
  • FSSC 22000 Food Safety System Certification
  • ISO 9001:2015 Quality Management System
  • ISO 22000:2005 Food Safety Management System
  • ISO/IEC 17025:2005 Accredited Laboratory
  • ISO/TS 22002-1: 2009 Prerequisite Programme on Food Safety
  • MS 1480:2007 Food Safety According to Hazard Analysis and Critical Control Point (HACCP) System
  • Good Manufacturing Practice (GMP)
  • Halal Certification
  • ISO 14001:2004 Environmental Management System
  • Occupational Health and Safety Management System OHSAS 18001: 2007
  • Veterinary Health Mark (VHM) Certification
  • Energy Management Gold Standard Certification (ASEAN Energy Management Scheme)

 

Thailand
  • ISO 22000:2005 Food Safety Management System
  • Hazard Analysis and Critical Control Point (HACCP)
  • Good Manufacturing Practice (GMP)
  • Food Safety System Certification 22000: 2010
  • Halal Certification
  • ISO 14001: 2015 Environmental Management System
  • Occupational Health and Safety 18001: 2007
  • ISO/IEC 17025 Laboratory Accreditation
  • Green Industry Level4
  • Labour Relations and Welfare Certificate 2013 -2017

GOING GLOBAL

Click the image to enlarge.

F&N products
are exported to over

55

countries worldwide

A SNAPSHOT OF F&N

 

135 Years Of Heritage

Trusted by generations
since 1883

8 Manufacturing Plants

6 in Malaysia,
2 in Thailand

20 Well-loved brands

Portfolio of diversified,
innovative products

>2,700 Employees

Listed as Malaysia’s top 100 leading graduate employers

Quality & Safety

High-quality products that exceed every expectation

Halal Commitment

100 per cent Halal-certified product

Our Capabilities

Customised product and packaging offerings to serve your specific need.

Food Application

Bring out the best flavour in your recipe.

If you need more information from us, feel free to get in touch at any time.

CONTACT US

RECOGNITIONS

Over the years, the F&N brand has garnered many accolades and awards that have recognised the strengths of its brand and its achievements in the marketplace.

  • Thailand Best Logistics Award Management 2014 (F&N Dairies Thailand)
  • Consumer Protection Thailand Call Center Award 2014 by the Consumer Protection Board (F&N Dairies Thailand)
  • 2016 Frost & Sullivan Malaysia Beverages Company of the Year in Ready-To-Drink Industry
  • ASEAN Business Awards Malaysia 2016 in ASEAN Excellence in recognition of our contribution and success in ASEAN by the ASEAN Business Advisory Council (ASEAN-BAC) Malaysia
  • Thailand Quality Prize 2016 by Technology Promotion Association (Thailand-Japan) (F&N Dairies Thailand)
  • BrandLaureate Industry Brand ICON Award 2016 for FMCG - Soft Drinks and Dairies category
  • 100PLUS is one of the top brands in the "Beverage – Non Alcoholic" category of the 2017 Putra Brand Awards.
  • "The Putra Marketer of the Year" award to the 100PLUS Marketing Team
  • 2016 YouTube Ads Awards Malaysia in the FMCG category for the brand video with Bunkface (F&N Fun Flavours)
  • Product of the Year Award 2017/2018 in the Green Tea and Isotonic Category
  • Top 20 Finalists of PwC's The Building Trust Awards 2017 (Fraser & Neave
  • FDA Quality Award from Thai Food & Drug Administration in 2013, 2014, 2015, 2016 and 2017, given to the best Food Manufacturers in Thailand (F&N Dairies Thailand)
  • Best Isotonic Drink and Best Condensed Creamer in the Giant Malaysia Family Choice Award 2017 (100PLUS and F&N Sweetened Condensed Creamer)
  • Gold Class I Award in 2014 by Malaysian Society for Occupational Safety and Health (MSOSH)
  • Zero Accident Award (National level) in 2013, 2014 and 2015 from the Ministry of Labour (Dairies Thailand)
  • National Safety Award in 2015 and 2016 from the Ministry of Labour (Dairies Thailand)
  • Malaysia Best Employer Brand Awards 2016
  • CIO Asia Award 2016 in the Performance category
  • Excellent Establishment of Labour Relation and Welfare Award (National Level) from the Department of Labour Protection and Welfare, Ministry of Labour in 2013, 2014, 2015 and 2016 (Dairies Thailand)
  • Labour Relation and Welfare Award in 2014, 2015 and 2016 (National Level) from the Department of Labour Protection and Welfare (Dairies Thailand)
  • National Safety Award in 2017: Diamond Level for 5 consecutive years from the Ministry of Labour, Thailand (F&N Dairies Thailand)
  • Gold Class II Award in 2013, 2015 and 2017 by Malaysian Society for Occupational Safety and Health (MSOSH) (F&N Dairies Manufacturing Malaysia)
  • Thailand Labour Management Excellence Award in 2017 from the Ministry of Labour, Thailand (F&N Dairies Thailand)
  • 2013 ASEAN Energy Award from the Department of Alternative Energy Development and Efficiency, Minister of Energy (F&N Dairies Thailand)
  • Chief Minister’s Environmental Award 2014 (CMEA)
  • 2014 The Prime Minister's Industrial Award for Productivity Management by the Ministry of Industry and Thailand Government (F&N Dairies Thailand)
  • 2015 Thailand Energy Award from the Ministry of Energy (F&N Dairies Thailand)
  • 2015 The Prime Minister's Industrial Award for Energy Management by the Ministry of Industry and Thailand Government (F&N Dairies Thailand)
  • CSR-DIW Continuous Award in 2013, 2015 and 2016 from the Department of Industrial Works, Ministry of Industry in Thailand (F&N Dairies Thailand)
  • Thailand Kaizen Award in 2014, 2015 and 2016 for energy reduction by the Technology Promotion Association (Thailand-Japan) (F&N Dairies Thailand)
  • Green Industry Award 2016 (Anugerah Industri Hijau 2016) by the Ministry of Natural Resources and Environment, Malaysia F&N Kuching Plant
  • 3Rs Award and 3Rs+ Award in 2015 and 2016 from the Ministry of Industry for its recycling efforts and applied waste management projects (F&N Dairies Thailand)
  • Energy Management Gold Standard from ASEAN Energy Management
  • Prime Minister’s Hibiscus Award
  • Green Industry Level 4 (GI4): Green Culture from the Department of Industrial Works, Ministry of Industry, Thailand (F&N Dairies Thailand)
  • Thailand Kaizen Award 2017: Diamond Level from the Technology Promotion Association (Thailand-Japan) (F&N Dairies Thailand)
  • The Prime Minister's Industrial Award 2017 for Environmental Quality Conservation from the Ministry of Industry and Thailand Government (F&N Dairies Thailand)
  • CSR-DIW Continuous Award 2017 from the Ministry of Industry, Thailand