Fraser & Neave Holdings Bhd Sustainability Report 2019

4 ) M A R K E T I N G A N D S A L E S Responsible marketing and sales practices are of great importance to F&NHB. We demonstrate consumer and societal responsibility by providing healthier product options and informative product labels. We also seek feedback from our customers on our products to improve our marketing practices and, most importantly, to create sustainable value for consumers and for our business. 3 ) D I S T R I B U T I O N We have a fully integrated and extensive distribution system and network to ensure that our products are efficiently distributed to our consumers. Our focus is to minimise the environmental and social impacts from transportation by managing our energy use, while safeguarding the safety of our personnel and local communities. We are also continuously innovating our processes and implementing digital technologies to improve efficiency. 5 ) P O S T - C O N S U M P T I O N P A C K A G I N G M A N A G E M E N T We minimise the impact of post-consumer waste through research and development to deliver innovative and environmental-friendly packaging. We are continuously seeking out sustainable packaging that also meets the needs of our consumers. In addition to applying Circular Economy principles throughout F&NHB, we also promote environmental awareness to the communities where we operate. 015 S U S T A I N A B I L I T Y R E P O R T 2 0 1 9 Sustainability In F&N