Fraser & Neave Holdings Bhd Sustainability Report 2019

Engagement Channels Typical Issues Raised F&NHB Actions Communities • Collaborations & partnerships • Meetings • Outreach programmes • Meetings/dialogues with community representatives • Leadership programmes • Sponsorships • Social & environmental responsibility • Job opportunities for locals • Promotion of good health & quality of life • Skills development in sports & leadership • Stimulating local economies Refer to: • Economic Performance (page 035) • Creating Value for Society (pages 053-065) • Market Presence (page 052) • Water Stewardship (pages 070-071) • Effluents and Waste (pages 072-075) Regulators • Active collaborations e.g. Federation of Malaysian Manufacturers • Meetings with government agencies and statutory bodies • Collaboration & partnerships with local councils • Good governance • Fair labour practices • Safety at work • Compliance with laws & regulations • Water & waste management • Environment friendly labelling & packaging • Greenhouse gas emission (GHG) • Recycling awareness Refer to: • Our Sustainability Approach (pages 020-029) • Consumer Health and Safety (pages 092-096) • Product and Service Labelling (page 097) • Water Stewardship (pages 070-071) • Effluents & Waste (pages 072-075) • Packaging (page 076) • Energy & Climate Change (pages 077-082) • Occupational Health and Safety (pages 089-091) Suppliers • Supplier meetings • Annual audits • Tender Management System • Fair & robust procurement system • Support of local businesses • Social & environmental responsibility • Ethics - anti-bribery & corruption Refer to: • Sustainable Sourcing (pages 083-088) 023 S U S T A I N A B I L I T Y R E P O R T 2 0 1 9 Sustainability In F&N