Fraser & Neave Holdings Bhd Sustainability Report 2019

CONSUMER HEALTH & SAFETY GRI 416-1, 416-2 Thailand ISO 22000:2005 Food Safety Management System Hazard Analysis and Critical Control Point (HACCP) Food Safety System Certification 22000:2010 ISO/IEC 17025 Accredited Laboratory Halal Certification Green Industry Level 4 Labour Relations and Welfare Certificate 2013-2018 Good Manufacturing Practice (GMP) Malaysia FSSC 22000 Food Safety System Certification FSSC 22000 Food Safety System Certification ISO/IEC 17025:2005 Accredited Laboratory MS 1480:2007 Food Safety According to Hazard Analysis and Critical Control Point (HACCP) System ISO 14001:2015 Environmental Management System Energy Management Gold Standard Certification (ASEAN Energy Management Scheme) ISO 9001:2015 Quality Management System ISO 22000:2005 Food Safety Management System ISO/TS 22002-1: 2009 Prerequisite Programme on Food Safety Good Manufacturing Practice (GMP) Industry Responsibility of Food Safety Certification Scheme (MeSTI) Halal Certification – JAKIM & MUI Veterinary Health Mark (VHM) Certification Target: We will offer at least one healthier choice option in all our product categories by 2020. Progress in 2019: We offer at least one healthier choice option in 83% of our product categories (10 out of 12). Consumer Health & Safety is fundamental for F&NHB as shown in our materiality matrix. It is identified as our most important sustainability topic. We live by our brand promise of ‘Pure Enjoyment, Pure Goodness’ by producing, marketing and selling our brands responsibly, enabling consumers to make informed purchasing choices. We consistently maintain the highest standards so that customers have full confidence when purchasing and consuming our products. OUR APPROACH Quality & Safety Our 136 years of success are built on mutual trust with our consumers, and F&NHB is committed to enhancing their future well-being. This requires a holistic approach to safety across the life cycle of our products. In previous chapters, we have described how consumer health is a key part our innovation efforts, and about our food safety assurance. In our own operations, we adhere to all health and safety regulations applicable to the food and beverage industry for all markets in which we operate. All F&N products are manufactured under stringent international quality and food safety standards. Our plants are certified with FSSC 22000, ISO 22000 and HACCP Food Safety management systems, and all stages of our production processes are subjected to rigorous quality control procedures. Other certifications include: Food Safety Management System ISO 22000; Quality Management System ISO 9001; Accredited Laboratory; Good Manufacturing Practice; and Hazard Analysis and Critical Control Point standards. Our Sustainability & Risk Management Board Committee regularly reviews our key risks in relation to consumer health and safety. WWW . F N . C O M . M Y F R A S E R & N E A V E H O L D I N G S B H D 092 SAFETY & WELL-BEING