Fraser & Neave Holdings Bhd Sustainability Report 2019

Halal Assurance All our products are Halal-certified by the Department of Islamic Development Malaysia (JAKIM) and other relevant authorised certification bodies. Each of our manufacturing plants has a Halal Committee, responsible for Halal compliance in our supply chain (from materials selection and purchasing, to the storage, warehousing, and transportation of our products). During the year, we held 94 workshop sessions involving 1,131 employees to further raise awareness about Halal. Employees with responsibility in Halal matters for F&NHB also attended a series of professional training sessions related to Halal internal audit and assurance. The Halal Awareness training was also conducted to our key transporters in 2019. Non-halal food and drinks are strictly prohibited within factory premises including offices and canteens. Nutrition Charter As well as safeguarding our consumers’ safety while enjoying our products, we are committed to developing products and initiatives to promote health and nutrition. The F&N Nutrition Charter outlines our commitment to develop products which are healthy for consumers, guiding us throughout product development, marketing, and initiatives to advocate healthy lifestyles. The principles of the Nutrition Charter are: 99% of our employees in Malaysia underwent Halal Awareness training as of 2019. Continuous training for new joiners is on-going. Led by our brand promise of ‘Pure Enjoyment. Pure Goodness’ to consumers - to deliver products which are not only great-tasting but also packed with nutritional goodness 01 To develop products based on proven scientific evidence and research, and consumer insights and tastes relevant to evolving Asian lifestyles 02 To actively self-regulate and ensure accountability via strong corporate governance 03 To provide safe, high-quality and affordable products to all our consumers 04 To innovate and constantly refine our products to meet the changing needs of all our consumers and ensure consistent delivery of good taste and the right nutritional values. 05 Towards Healthier Options We put much emphasis on developing healthier products. Beyond lowering sugar content, we also boost our product’s functional quality by adding vitamins and minerals. Many of our products carry the ‘Healthier Choice Logo’ by the Ministry of Health Malaysia and Ministry of Public Health of Thailand. This year, we expanded our ‘Healthier Choice Logo‘ certified product range to 41, from 20 last year: Malaysia Thailand 100 PLUS FARMHOUSE F&N CSD F&N MAGNOLIA • Original • Reduced Sugar • Berry • Lemon Lime • Orange • Blackcurrant • Active • Fresh Milk Pasteurised • Low Fat Hi Calcium Milk (Pasteurised) • Omega Low Fat Milk (Pasteurised) • Lychee Pear • Orange • Sarsi • Strawberry • Zappel • Fruitade • Ice Cream Soda • Ginger Ade • Grape • Fresh Milk Pasteurised • Barista Milk Fresh Milk (Pasteurised) • Low Fat Hi Cal Milk (Pasteurised) • Skim Milk 0% Fat (Pasteurised) • Chocolate Flavoured Milk (UHT) F&N ICE MOUNTAIN OYOSHI GREEN TEA F&N SEASONS SUNKIST • Mineral Water • Drinking Water • Green Tea Original • Chrysanthemum • Pu-erh Chrysanthemum Tea • Growers Selection Orange Juice (No sugar added) F&N MAGNOLIA BEAR BRAND • Pasteurised Milk Full Fat • Pasteurised Milk Low Fat • Plus Gingko Plain Flavour • Sterilised Milk Non-fat • Sterilised Milk Regular • Sterilised Milk Low Fat • Sterilised Milk High Folate • Gold White Tea • Gold White Malt • Gold Goji Berry • Gold White Kidney Beans Managing Our Impacts S U S T A I N A B I L I T Y R E P O R T 2 0 1 9 093