Fraser & Neave Holdings Bhd Annual Report 2019

Forming Exciting Partnerships We’ve formed exciting partnerships with small businesses and dining establishments to widen the reach of our well-loved brands to more segments of society. To me, F&N is the ideal business partner because they tick all the boxes: great products, great service and prompt delivery. Since becoming a customer of F&N just over a year ago, I have more than doubled my beverage sales. I use F&N TEAPOT Pilihan Sweetened Creamer as well as F&N TEAPOT Evaporated Creamer. Compared to other brands, TEAPOT has a stronger, milkier taste which makes great-tasting beverages. In terms of service, F&N goes the extra mile to provide us with useful merchandise such as signages and sunshades. As a new café, I still have quite high start-up costs, but F&N has helped to reduce this with their support. It’s also important to have timely delivery so as not to run out of stock, and this is something F&N never fails to do. Mr. Edric Seng Eong Kee Owner, GI Grade Island Café – Penang, Malaysia