Fraser & Neave Holdings Bhd Annual Report 2019

I became an F&N customer from the time I opened my café 20 years ago. Now and again, I tried other brands too, but none of them seemed to work as well for me or my customers. I particularly like CARNATION’s Evaporated Creamer and Sweetened Beverage Creamer. I think they really enhance the flavour of my coffee and tea. For as long as I have used CARNATION, I have only had positive feedback from my customers, which is reflected in the volume of sales. The quality of F&N products has helped me retain long-term customers who are as loyal to me as I am to F&N. F&N has also been very good in terms of helping me grow my business. They constantly provide free merchandise that make my café look more visually appealing. Passers-by are attracted and, often, will stop for a drink. Mr. Sawat Puenggarm Owner, Wat Coffee – Bangkok, Thailand Delighting Your Customers Our great-tasting and quality products have fueled the growth of our partners, satisfied generations of their customers and continues to be a part of everyone’s daily lives.