Fraser & Neave Holdings Bhd Annual Report 2019

WWW . F N . C O M . M Y 062 F R A S E R & N E A V E H O L D I N G S B H D st rategic report > MATERIAL ISSUES CONSUMER HEALTH AND SAFETY Maintain the highest quality and safety standards and providing healthier options to meet evolving consumer needs. Produce beverages of the highest quality that are safe, and which address health concerns. Our products comply with relevant standards across their entire life cycle. Proper governance system supported by Group’s various policies and frameworks are put in place to ensure that controls are working as intended. i. Healthier Options • Continuously develop new healthier options and reformulating existing product to cater to consumer’s demand. • Reduced the sugar index of our total beverage portfolio. • Support Government’s Healthier Choice Logo certification in Malaysia and Thailand. ii. Halal Assurance • All products halal certified by the Department of Islamic Development Malaysia, and other relevant authorised certification bodies. • Established an internal Halal Committee in each of our manufacturing plants to ensure halal compliance in our supply chain. iii. Quality & Safety • Adherence to health and safety regulations in the markets where we operate and international food safety standard like Food Safety Management System ISO 22000, Quality Management System ISO 9001, Accredited Laboratory, Good Manufacturing Practice, and Hazard Analysis and Critical Control Points (HACCP). iv. Nutritional goodness • Our Nutrition Charter guides all aspects of our product development, marketing and initiatives to advocate healthy lifestyles. To introduce at least one healthier choice option in all our product categories by 2020. OCCUPATIONAL HEALTH AND SAFETY Provide a safe working environment for our employees and cultivate a culture in which everyone takes responsibility for his/her own safety as well as those of their colleagues. Comply with relevant laws and regulations in the country where we operate, supported by appropriate Safety, Health and Environmental Management policies and programmes to safeguard the health and safety of our people at all times. i. Creating a Safety Culture • Established safety, health, and environment (SHE) systems and monitoring processes across our operations. • International standards certification including ISO 14001 and OHSAS 18001. • Regular safety training and awareness programmes. • Trained Company Emergency Response Teams (CERT) to mobilise and ensure the safety of our employees. • Safety Committees oversee safety systems and programmes to ensure their effectiveness. ii. Healthy Workforce • Trained Health Risk Assessment Committee to review areas where employees may be exposed to health risks, including incentivising healthy habits. • Annual health screening. • Promote physical activities and well-being of employees through Sports club activities, internal sports tournaments, Yoga/Zumba classes and so forth. To have Zero Lost Time Injury Frequency Rate by 2020. MATERIAL ISSUES OUR RESPONSE TARGET