Fraser & Neave Holdings Bhd Annual Report 2019

A N N U A L R E P O R T 2 0 1 9 05 Sustainability Report 125 F&NHB’s longevity is based upon long-term value creation for our stakeholders. We achieve this by maintaining leadership in our core markets, and by leveraging innovative technologies and our employees’ expertise to meet consumers’ evolving demands and enter new markets. Our Research & Development (R&D) Unit in Singapore is supported by teams in Malaysia and Thailand. The unit leads efforts for continuous improvements to our product formulas according to changes in consumer preferences and the regulatory environment, while searching for ways to improve products’ functional benefits and shelf-life. At F&NHB, we strive to deliver our ‘Pure Enjoyment, Pure Goodness’ promise to our consumers by offering: more options in different product categories; healthier options without compromising on taste; and convenience through differentiation in packaging to cater to customers’ evolving needs. Our R&D and Manufacturing teams constantly seek out the most up-to-date technical and scientific advances to improve the efficiency of our operations while minimising environmental impacts. Over the years, we have implemented innovative technologies to reduce post-consumption waste and automate processes to enhance efficiency. 1. DRIVING ECONOMIC VALUE offering more options in product categories, healthier options and convenience new products, 11 Introduced in capital expenditure to elevate our product innovations and drive cost competitiveness RM150 mi l l i on Investment of healthier option 90% of our RTD beverages sold in Malaysia today are (below the sugar sweetened beverages excise duty threshold) ‘Healthier Choice Logo’ Expanded our 41 certified product range to in FY2019 Employee-driven projects delivered cost savings/cost avoidance: Approximately RM2 . 41 mi l l i on per annum 208 met r i c tonnes Reduced PET resin usage by

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