F&NHB’s strategic plan to be a preferred employer is guided by our seven ‘Modules for Strategic Human Capital Transformation’:
To encourage excellence, we provide limitless opportunities supporting the individual development of each employee based on the 70:20:10 plan of on-the-job training, mentoring/coaching and formal training. To further incentivise performance, we strive to promote from within and only recruit external talent when necessary.
Other than through coaching/mentoring, senior management engage with all other employees through town hall meetings and briefings, CEO roadshows, Fraserians Connect mobile app, intranet updates, and monthly employee email newsletters. Meanwhile, employees are encouraged to share feedback, ideas and suggestions with senior management via F&N Voice, a WhatsApp platform.
F&NHB does not restrict freedom of association and the management engages actively with our seven formal employee-unions for balanced collective agreements. In FY2020, 45% of our employees were covered by collective bargaining agreements