Our People

Our people differentiate F&NHB from peers and are central to determining how well we perform. We strive to create a stimulating work environment, where talent is nurtured and rewarded, and employees are engaged, challenged and empowered to perform to their highest potential. We constantly look to hire and retain talent who will enable us to maintain our competitive edge. F&NHB contributes to the United Nations Sustainable Development Goal 8 target to achieve full and productive employment and decent work for all.

Our 2025 Commitments
Human Capital Development
  • Provide an average of at least 18 hours of training to Executives and 11 hours of training to Non-Executives
  • 100% of employees are trained on ESG and digitalisation by 2025

We seek to create a diverse and engaged workforce who feel a deep connection to F&NHB and are motivated to excel in everything they do.

Firm in the belief that diversity enriches an organisation, we have actively sought to bring on board a good mix of people from different cultural backgrounds and are pleased to see that the racial composition of our teams closely reflects that of Malaysia and Thailand. We are also satisfied with our gender balance. Although 69% of our total workforce are men, this is because of the large number of employees who work in our plants. Within the ranks of management, women make up 45% of the total, far exceeding the Malaysian government’s target of 30% female representation in decision-making positions.

Age Group

Share of Women in Total Workforce


Share of Women in All Management Positions


Share of Women in Junior Management Positions


Share of Women in Top Management Positions


Share of Women in Management Positions in Revenue Generating Functions


Share of Women in STEM-related positions

F&NHB’s strategic plan to be a preferred employer is guided by our seven ‘Modules for Strategic Human Capital Transformation’:

7 Modules For Strategic Human Capital Transformation

To encourage excellence, we provide limitless opportunities supporting the individual development of each employee based on the 70:20:10 plan of on-the-job training, mentoring/coaching and formal training. To further incentivise performance, we strive to promote from within and only recruit external talent when necessary.

Other than through coaching/mentoring, senior management engage with all other employees through town hall meetings and briefings, CEO roadshows, Fraserians Connect mobile app, intranet updates, and monthly employee email newsletters. Meanwhile, employees are encouraged to share feedback, ideas and suggestions with senior management via F&N Voice, a WhatsApp platform.

F&NHB does not restrict freedom of association and the management engages actively with our seven formal employee-unions for balanced collective agreements. In FY2020, 45% of our employees were covered by collective bargaining agreements

New Hires and Turnover
Our employees’ safety, health, and well-being are given top priority.